Decision on Manchester-London 'ghost train' was uninformed, regulator admits

The rail regulator (ORR) has acknowledged it made an error in not allowing passengers on a busy train service from Manchester to London. This follows a controversial decision in November where the 07:00 train was sanctioned to run with only staff on board, despite complaints from the train company that went unaddressed. The ORR claims to usually manage things well, but this time admitted they “did not have all the facts.”

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